We collect certain personal information from you when you use our websites, when you get in touch with us about any of our products or services, and during any process to sign up, change or cancel your request or order.
What information we collect?
We collect certain personal information from you, which is any information that might identify you. It does not include data where the identity has been removed (anonymous data) which we collect using such services as Google Analytics.
The information we collect includes:
Channels we use to collect personal information
We’ll only use personal information of our clients where we’re allowed to by law. Generally, this will be in one or more of the following cases:
The information you provide might be used to send you email newsletters. For this purpose, we use the MailСhimp marketing automation platform, which is certified under the US-EU data privacy agreement and complies with the EU data privacy guidelines.
Please note that MailChimp is a third-party service that is not owned or managed by SSA Group.
If you decide you want to unsubscribe from receiving marketing communications or want to change how you receive them, you can always change your preferences at any time.
We may allow the following types of organizations to use personal information we hold about our customers:
Our third parties who only process data on our behalf won’t use your personal data for their own purposes and we only permit them to use it in accordance with our instructions and the law.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
The servers on which personal information and other personal data is stored are kept in a controlled environment, particularly at cloud servers of Microsoft Azure.
We store collected data about our clients, other companies, people with whom we already have business relationship, and people with whom we want to develop relationships in Zoho CRM, which is GDPR-compliant customer relationship management database system. The data used for these purposes include relevant business information such as: contact details, publicly available information, your responses to targeted emails, website activity, chat history, and other business information added by SSA Group employees during personal interactions with customers.
We’ll only store your personal information for as long as necessary for the reason we collected it, including for any legal requirements we have to comply with.
When deciding on how long to keep your personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and any applicable legal requirements.
You have various rights in relation to your personal information. These rights are as follows:
The right to request correction of your personal information - if any personal information we hold on you is incorrect, you can request to have it corrected;
The right to access your personal information - you can request a copy of the personal information we keep on you;
The right to request erasure of your personal information - you can ask us to delete your personal information;
The right to request the transfer of your personal information - to provide you, or a third party you have chosen, with your personal information;
The right to restrict processing - you can ask us to restrict processing of your personal data.
The right to withdraw consent to process your personal information - if you withdraw your consent, we may not be able to provide certain products or services to you. We'll advise you if this is the case at the time you withdraw your consent.
We’ll try to respond to all requests within one month. If your request is complex or if you make lots of requests, we may extend our time to respond – if this is the case, we’ll let you know.
We use short-term cookies to recognize your PC as you move around our site and to remember any information you have entered into search boxes for next time you visit us.
Measuring web traffic
We use programs such as Google Analytics and to help us find out:
These insights help us understand how to improve our websites.
How can you manage cookies and where can you find further information?
If you have any questions about the way we handle your personal information, or would like to contact our Data Protection Officer, please get in touch at firstname.lastname@example.org and we’ll do our best to help you.